Cookie Policy

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

By using our Sites, you agree to our use of cookies as described in this Cookie Policy.

 

WHAT ARE COOKIES?

 

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.

 

Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience.

 

TYPES OF COOKIES

 

1. Session cookies only last for your online session and disappear from your computer or device when you close your browser. Almost every website uses session cookies. Each time a visit is made to our website a session cookie is placed on the computer or mobile device. These cookies do not gather any information about you that could be used for marketing or remembering where you have been on the internet.

2. Tracking cookies collect information about how visitors use our website, including details of the site where the visitor has come from, the pages viewed and the total number of times a visitor has been to our website.

 

We use the information to improve our website and enhance the experience of our visitors. All information these cookies collect is aggregated and therefore anonymous. We may also use cookies to deliver content specific to your interests and for other purposes.

 

COOKIE POLICY

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:

enabling a service to recognise your device so you don’t have to give the same information several times during one task. recognising that you may already have given a username and password so you don’t need to do it for every web page requested. Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

 

WHICH COOKIES DOES ROXBURGH ONLINE USE AND WHY?

 

When you use one of our Sites on a web browser or a device, the following 3 categories of cookies may be set:

 

1. ‘Strictly necessary’ cookies
These cookies are essential in helping you to move around our Sites. These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet.

2. Functional cookies

These cookies allow websites and applications to remember choices you make and provide enhanced, more personal features. Whilst these cookies don’t collect things like your name or email address, they do collect a unique user identifier code. This enables us to identify your device so that we can improve your experience and make sure your settings are remembered correctly.

3. Analytical cookies

In order to keep our Services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use them. For example, we can see which parts of our Sites are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best. Web analytics services use cookies to recognise your browser or device and, for example, identify whether you have visited before and what you have previously viewed or clicked on. This allows us to analyse patterns of user activity and to develop a better user experience.

Again, these cookies do not identify you directly as they do not collect information such as your name or email address. However, the information collected by these cookies will be linked to a unique user identifier code. This is a random sequence of numbers and letters which we can use to link information collected by the cookies back to you without the cookies collecting your name or email address.

 

HOW TO CONTROL YOUR COOKIES

 

There are various ways that you can control and manage your cookies which are discussed in a bit more detail below.

 

Please remember that any settings you change will not just affect Roxburgh Online cookies. These changes will apply to all websites that you visit (unless you choose to block cookies from particular sites). The settings you change will also only apply to the device on which you change them and will not apply across all your devices. If you want to opt out of cookies on all your devices, you will need to change the settings on all your devices individually.

 

Managing cookies in your browser

Most modern browsers will allow you to:

– See what cookies you’ve got and delete them on an individual basis.

– Block third party cookies.

– Block all cookies from being set.

– Delete all cookies when you close your browser.

 

You should be aware that any preferences will be lost if you delete all cookies. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. This means that if you opt out from cookies and then delete all cookies, your opt out will not be saved and you will need to opt out again (which will store a strictly necessary cookie so that your device can remember that you have opted out).

 

If you block cookies completely, many websites will not work properly and some functionality on these websites will not work at all.

 

For more information visit the following website: AboutCookies.org

 

The links below take you to the ‘Help’ sections for each of the major browsers so that you can find out more about how to manage your cookies.

Google Chrome

http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647 (opens in a new window)

Firefox
http://support.mozilla.org/en-US/kb/Cookies (opens in a new window)

Safari
https://support.apple.com/kb/PH21411?locale=en_GB (opens in a new window) (opens in a new window)

Safari iOS

https://support.apple.com/en-us/HT201265 (opens in a new window)

Android
http://support.google.com/chrome/answer/2392971?hl=en-GB (opens in a new window)

Internet Explorer

http://support.microsoft.com/kb/ (opens in a new window)

 

Managing Google Analytics cookies

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage, e.g. website statistics. This to ensure that the service is available when you want it and fast.

Name: _utma

Typical content: randomly generated number

Expires: 2 years

Name: _utmb

Typical content: randomly generated number

Expires: 30 minutes

Name: _utmc

Typical content: randomly generated number

Expires: when user exits browser

Name: _utmz

Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)

Expires: 6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code website by clicking the following link: Google Analytics Cookie Policy

 

Don’t forget that by not allowing analytics cookies, this stops us from being able to learn what people like or don’t like about our Sites, so that we can make them better.

 

Google Analytics
http://tools.google.com/dlpage/gaoptout (opens in a new window)